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Deposit Sent From Different Address

Unlike large exchanges that generate a unique deposit address for each user, Laso uses a single deposit address per product and network. All deposits are credited based on the on-chain sender address, not the receiving address.

Updated over 3 months ago

A lot of other services, like large exchanges, create a new deposit address per user, or per deposit.

At the moment, Laso is not at the scale where we can do that profitably. Instead, we have a single deposit address per product + network. It's the same address for all users.

The way we credit funds is solely by the on-chain sender.

If you are logged in with 0xabc, and deposit with 0xfgh, the deposit will credit to 0xfgh. To verify your sending address, get the transaction hash from your wallet app.

First, open the Activity tab in your wallet app, such as MetaMask:

Note: it's roughly the same process for all wallets such as Phantom.

Then, select the recent transaction that you made to Laso. It should look like this:

Then, click View on block explorer:

Then, look at the From portion inside the tx hash page. The page will differ by network, but they all mostly look similar to this:

Check that From address. Does it match what is shown when you login to Laso?

If it does match, then you sent from the correct address. Move onto #2.

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