USA and CAD Users
This section provides answers to common questions for US users about Laso cards and services, including card usage, refunds, transaction visibility, supported features, and limitations specific to the United States.
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Can I use the United States cards outside the U.S.?U.S. cards only work with U.S. merchants by users physically inside the United States. Do not attempt to use them outside of the country.
Why do we have to order U.S. non-reloadable and Canadian non-reloadable cards through the Chrome Extension?U.S. and Canadian non-reloadable cards must be processed via our Chrome Extension because the issuers require the redemption steps to run on the user’s device (not from a server). The…
Why can’t I add a card to Apple Pay?There are several reasons why adding a card to Apple Pay (via the Wallet app) might fail. One lesser-known cause we’ve observed is related to recent iOS upgrades.