For a variety of reasons, your card can show an authorization even if the business ultimately declines it. You might see a pending charge in your transaction list, like this:
In these cases (authorized but declined), it’s almost always the business’s card processor, not the business itself, that rejects the payment. Their risk system declined it after the authorization request. The result: the charge will refund automatically.
Because it’s handled by the processor, customer service at the business typically won’t know why it happened. From their point of view, it just appears as “declined.”
You can be confident that any transaction still marked Authorized, Not Settled will refund automatically. These refunds usually take about 5 business days, though the exact timing depends on the business. Laso Finance can’t speed up or slow down that process.
If your transaction ever moves from Authorized to Settled, please contact us — that would be unexpected.