International Users
This collection addresses common questions for international users about using Laso prepaid cards with PayPal, including card linking, supported purchases, and regional limitations.
31 articles
- Why does Laso need to know if I am in the United States, Canada or I am based internationally?Laso needs to determine whether you are in the U.S. or outside the U.S. so it can issue you the correct type of card.
- Should I spend my card in USD or the local currency?Selecting the local currency (EUR, AUD, etc.) is almost always cheaper. The markup from Point-of-Sale (PoS) systems is typically much higher when you choose USD.
- Can I get a physical card?Laso Finance issues virtual crypto prepaid cards by converting deposited stablecoins into fiat at checkout.
- Does it support 3D Secure (3DS)?Because Laso doesn’t verify or authenticate users in the way issuing banks normally require, the 3DS flow can’t be integrated.
- Can I buy X (Twitter) Premium?About purchasing X (Twitter) subscriptions.
- Can this card be spent with Stripe? Or some other payment processor?Laso cards function like standard prepaid cards and can be used with Stripe or other payment processors.
- What happens when my card expires?Once your non-reloadable card expires, the funds are gone. Please spend them!
- All about limits (daily, monthly, per transaction) and complianceAll about compliance and user spending limits.
- Why does my spending transaction show as pending?It’s normal for a pending status to last a day or two while the system completes the authorization → capture → settlement flow.
- Business says card declined, but it shows authorized.This is common. The business may think your card was declined even though it shows as authorized. Don’t worry: your transaction will automatically refund.
- Laso Finance BugIf you’ve tried all suggested fixes and your transaction is still being declined, it may be caused by a Laso system issue. Our goal is to continually improve success rates…
- True Declines vs Pre-Declines on Your CardLearn the difference between true declines and pre-declines, why they happen, and how to troubleshoot them.
- Incorrect Card DetailsIf your payment is declined, it may be because the card details entered don’t match your Laso card information.
- What card information should I use when making purchases or adding to mobile wallets?When making a purchase with your Laso card, or adding the card to a mobile wallet (Google Wallet, Apple Pay or Samsung Pay) the billing information you enter must meet…
- Merchant does not accept prepaid cards.Some merchants do not accept prepaid cards, including Laso cards. If you attempt a purchase at one of these merchants, your transaction will be declined, regardless of your balance.
- Why are Laso Finance prepaid cards not accepted by some merchants?
- Merchant Determined High-RiskSometimes merchants block a purchase before it even reaches your card—this is called a pre-decline. It usually shows as a generic error like “card not accepted” or “insufficient funds.
- Determining The Cause Of DeclineLearn the common reasons Laso transactions get declined and how to resolve each issue quickly.
- Card Declined in Apple Pay / Google Pay (Frozen Card)Sometimes your card may show as declined or inactive when attempting to use it in mobile wallets like Apple Pay or Google Pay. One common cause is that the card…
- When I use my card at a merchant (e.g. Amazon), what details do they see?Merchants treat it just like a regular prepaid card. They see the card number, expiration date, cardholder name, and billing info as with any other card.
- Using Store Credit When Your Card Has Spending DifficultiesIf your card can’t complete a purchase, use store credit instead. Buy Amazon, Apple, or Google Play credit with your card, add it to your account, and use the balance…
- Adding Card To Apple Pay, Google Pay or Samsung PayThis article explains how to add your Laso card to mobile wallets like Apple Pay and Google Pay. It covers which cards are supported, the steps for adding them, and…
- Failure Adding Card to Apple Pay or Google PayHelp users who are having trouble adding their Laso card to mobile wallet services (Apple Pay, Google Pay, etc.)
- How do I change my Telegram notifications from one account to another?To change which Telegram account receives your Laso notifications, you need to remove your Telegram username from the current Laso account and then add it under the new account’s settings.
- My card does not match the card I have in Apple Pay or Google PayThis article explains why the card number shown in Apple Pay or Google Pay doesn’t match your actual card number.
- Why do transactions sometimes fail at gas station pumps?Gas pumps place a pre-authorization hold (often a fixed amount much larger than the fuel you buy) before you start pumping, which can exceed a prepaid card’s available balance and…
- Can cards be issued through an API or white labeled?Answers about API or White-Labeled.
- My card shows an authorization amount higher than what I should have been chargedAs an anti-risk measure, some businesses, like Uber Cash, will authorize your card at a higher amount, then settle back down to the correct amount.
- The merchant is requesting a PIN for payment?Cards issued through Laso Finance do not have a PIN.
- Non-USD exchange rate much worse than expectedSome foreign currency transactions may temporarily authorize at a higher amount before settling at the final exchange rate.
- Declines for web hosting, domains, and online adsInternational Non-Reloadable cards can be used for web hosting, domains, and online advertising, subject to merchant acceptance.