International Users
This collection addresses common questions for international users about using Laso prepaid cards with PayPal, including card linking, supported purchases, and regional limitations.
49 articles
- Which countries are supported?Countries that we support
- Why does Laso need to know United States or International?Laso needs to determine whether you are in the U.S. or outside the U.S. so it can issue you the correct type of card.
- Should I spend my card in USD or the local currency?Selecting the local currency (EUR, AUD, etc.) is almost always cheaper. The markup from Point-of-Sale (PoS) systems is typically much higher when you choose USD.
- Decline Due To Country Jurisdiction RestrictionsLaso cards can only be used within specific country restrictions. Transactions will be declined if they are made from outside the card’s allowed country, with a merchant based in another…
- Mismatch Between Card And User CountryIf you try to access card details from a country that doesn’t match your Laso card type, the retrieval process will fail.
- Which coins are supported?The coins we support for deposit vary by network.
- Is Laso operational?Is the business operating and growing?
- How does Laso Finance operate in a legal and compliant manner?Laso Finance issues open-loop and closed-loop prepaid cards and gift cards, which aligns with traditional models (e.g. buying a gift card in a store with cash)
- Can I get a physical card?Laso primarily issues virtual crypto prepaid cards by converting deposited stablecoins into fiat at checkout.
- Is my name on the card? Can I choose the name or billing address?Laso issues anonymous / no-KYC prepaid cards, so your personal name is not required or used on the card.
- Can I create multiple cards?Laso has limits to prevent abuse of multiple cards. They monitor issuance so users cannot simply generate unlimited cards in a day.
- Does it support 3D Secure (3DS)?Because Laso doesn’t verify or authenticate users in the way issuing banks normally require, the 3DS flow can’t be integrated.
- Can I buy Twitter Premium?About purchasing a Subscriptions.
- Which email or phone number should I put for billing information?What to do if the business asks for the associated phone number or email address.
- Can this card be spent with Stripe? Or some other payment processor?Laso cards function like standard prepaid cards and can be used with Stripe or other payment processors.
- What happens when my card expires?Once your non-reloadable card expires, the funds are gone. Please spend them!
- What are the spending limits (daily, monthly, per transaction)?All about spending limits.
- Why does my spending transaction show as pending?It’s normal for a pending status to last a day or two while the system completes the authorization → capture → settlement flow.
- Business says card declined, but it shows authorized.This is common. The business may think your card was declined even though it shows as authorized. Don’t worry: your transaction will automatically refund.
- Laso Finance BugIf you’ve tried all suggested fixes and your transaction is still being declined, it may be caused by a Laso system issue. Our goal is to continually improve success rates…
- True Declines vs Pre-Declines on Your CardLearn the difference between true declines and pre-declines, why they happen, and how to troubleshoot them.
- Incorrect Card DetailsIf your payment is declined, it may be because the card details entered don’t match your Laso card information.
- Non-Matching Billing AddressWhen making a purchase with your Laso card, the billing information you enter must meet specific requirements. All cards require the billing name to be “Laso Finance.”
- Merchant Does Not Accept PrepaidSome merchants do not accept prepaid cards, including Laso cards. If you attempt a purchase at one of these merchants, your transaction will be declined regardless of your balance or…
- Why are Laso Finance prepaid cards not accepted by some merchants?
- Can I use a Laso Finance card for payments with DigitalOcean service?
- Declines for web hosting, domains, and online adsWhy International (INTL) Reloadable (REL) declines web services by default, and how to resolve it.
- Merchant Determined High-RiskSometimes merchants block a purchase before it even reaches your card—this is called a pre-decline. It usually shows as a generic error like “card not accepted” or “insufficient funds.
- Determining The Cause Of DeclineLearn the common reasons Laso transactions get declined and how to resolve each issue quickly.
- Card Declined in Apple Pay / Google Pay (Frozen Card)Sometimes your card may show as declined or inactive when attempting to use it in mobile wallets like Apple Pay or Google Pay. One common cause is that the card…
- When I use my card at a merchant (e.g. Amazon), what details do they see?Merchants treat it just like a regular prepaid card. They see the card number, expiration date, cardholder name, and billing info as with any other card.
- Using Store Credit When Your Card Has Spending DifficultiesIf your card can’t complete a purchase, use store credit instead. Buy Amazon, Apple, or Google Play credit with your card, add it to your account, and use the balance…
- Adding Card To Apple Pay, Google Pay or Samsung PayThis article explains how to add your Laso card to mobile wallets like Apple Pay and Google Pay. It covers which cards are supported, the steps for adding them, and…
- Failure Adding Card to Apple Pay or Google PayHelp users who are having trouble adding their Laso card to mobile wallet services (Apple Pay, Google Pay, etc.)
- Ad-Blocking InterferenceAd blockers like AdGuard, AdBlock, and Adblock Plus can interfere with Laso’s card retrieval process. These tools often block websites or extensions from opening new tabs or pop-ups, which prevents…
- Card Information Retrieval DisruptedWhen you purchase or load a card in the Laso extension, the system goes through a specific process to retrieve your card details. This involves opening a background tab with…
- How do I change my Telegram notifications from one account to another?To change which Telegram account receives your Laso notifications, you need to remove your Telegram username from the current Laso account and then add it under the new account’s settings.
- My card does not match the card I have in Apple Pay or Google PayThis article explains why the card number shown in Apple Pay or Google Pay doesn’t match your actual card number.
- Do you support Apple Pay, Google Pay, or Samsung Pay?Everything you should know about Apple Pay, Google Pay, or Samsung Pay.
- Which cards support Apple Pay and Google Pay?The section tells you which types of cards currently do and which do not support Apple Pay and Google Pay under their system.
- Why do transactions sometimes fail at gas station pumps?Gas pumps place a pre-authorization hold (often a fixed amount much larger than the fuel you buy) before you start pumping, which can exceed a prepaid card’s available balance and…
- Can I use Laso for all purchases?Laso cards can be used wherever prepaid cards are accepted, including online, in-store, and through digital wallets like Apple Pay / Google Pay
- Can cards be issued through an API or white labeled?Answers about API or White-Labeled.
- My card shows an authorization amount higher than what I should have been chargedAs an anti-risk measure, some businesses, like Uber Cash, will authorize your card at a higher amount, then settle back down to the correct amount.
- What should I use for email or phone number for billing information?All about billing information
- What if the merchant doesn't accept Laso cards?
- What’s my card PIN?Laso does not publicly display or store a default PIN. To find or reset your card PIN, you’ll need to check the Laso app or dashboard’s card settings, or contact…
- Can the Swype card be used offline, and where is it available?
- Non-USD exchange rate much worse than expectedSome foreign currency transactions may temporarily authorize at a higher amount before settling at the final exchange rate.