Declines & Card Issues
Declines, pre-declines, pending authorizations, and card transaction troubleshooting.
11 articles
- Why does my spending transaction show as pending?It’s normal for a pending status to last a day or two while the system completes the authorization → capture → settlement flow.
- Everything about Venmo transfersA step-by-step guide to Venmo transfers, verifying your identity and sending a payment from your Laso Finance account balance directly to a Venmo account.
- Business says card declined, but it shows authorized.This is common. The business may think your card was declined even though it shows as authorized. Don’t worry: your transaction will automatically refund.
- Laso Finance BugIf you’ve tried all suggested fixes and your transaction is still being declined, it may be caused by a Laso system issue. Our goal is to continually improve success rates…
- True Declines vs Pre-Declines on Your CardLearn the difference between true declines and pre-declines, why they happen, and how to troubleshoot them.
- Incorrect Card DetailsIf your payment is declined, it may be because the card details entered don’t match your Laso card information.
- Merchant Determined High-RiskSometimes merchants block a purchase before it even reaches your card—this is called a pre-decline. It usually shows as a generic error like “card not accepted” or “insufficient funds.
- Determining The Cause Of DeclineLearn the common reasons Laso transactions get declined and how to resolve each issue quickly.
- My card shows an authorization amount higher than what I should have been chargedAs an anti-risk measure, some businesses, like Uber Cash, will authorize your card at a higher amount, then settle back down to the correct amount.
- Why do transactions sometimes fail at gas station pumps?Gas pumps place a pre-authorization hold (often a fixed amount much larger than the fuel you buy) before you start pumping, which can exceed a prepaid card’s available balance and…
- Can I buy X (Twitter) Premium?About purchasing X (Twitter) subscriptions.