Card Is Stuck Loading
Troubleshooting issues regarding deposits
4 articles
Card Information Retrieval DisruptedWhen you purchase or load a card in the Laso extension, the system goes through a specific process to retrieve your card details. This involves opening a background tab with…
VPN is On When Retrieving Card DetailsIf your VPN is turned on while the Laso extension retrieves card details, the card issuer may flag you as high-risk. This causes the retrieval process to fail and prevents…
Mismatch Between Card And User CountryIf you try to access card details from a country that doesn’t match your Laso card type, the retrieval process will fail.
Ad-Blocking InterferenceAd blockers like AdGuard, AdBlock, and Adblock Plus can interfere with Laso’s card retrieval process. These tools often block websites or extensions from opening new tabs or pop-ups, which prevents…